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Leading with Intention: The Role of Supervisors

Writer's picture: Rose JergensRose Jergens

Updated: Oct 7, 2023

Leadership isn't just about making decisions or managing resources; it's also about influencing the emotional and psychological well-being of your team. This is particularly crucial in trauma-exposed work environments. Enter Intentional Well-being Leadership—a framework that infuses empathy, open communication, and active listening into the very fabric of your organization's DNA.


The Impact on Trauma-Exposed Staff

When staff are exposed to trauma, the way leadership responds can either mitigate or exacerbate the impact. Intentional Well-being Leadership not only recognizes the signs but takes proactive steps to foster a supportive atmosphere. Through emotional intelligence and situational awareness, supervisors can make informed decisions that protect and nurture their team's mental and emotional well-being.


Open Communication: A Two-Way Street

In a trauma-exposed work setting, open communication is crucial. It serves as a vessel for team members to share their concerns, challenges, and ideas without fear of judgment. Under Intentional Well-being Leadership, supervisors actively seek out these conversations, creating an inclusive environment where every voice is heard.


The Power of Active Listening

Active listening is not just about hearing; it’s about understanding. It's about diving into the nuances of verbal and non-verbal communication to fully comprehend the concerns and feelings of your team. In the Intentional Well-being framework, active listening serves as a pillar that reinforces the entire structure of emotional and psychological support.


Leading with Empathy

Empathy may be the most human element of leadership. It is the capacity to understand or feel what another person is experiencing. In a trauma-exposed environment, the empathetic abilities of a leader can be the dividing line between a disengaged team and a thriving one. Intentional Well-being Leadership calls for cultivating empathy as a skill, not just an innate trait.


Intentional Well-being Leadership offers a fresh approach to leadership, especially in the context of trauma-exposed work. It serves as a comprehensive guide for supervisors aiming to not just lead but to also care, understand, and support.


Stay tuned for our next blog post, where we'll delve into the critical role of offering trauma-informed training and education.


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